Refund and Returns Policy

Our Commitment

rainydayco strives to provide high‑quality products and a satisfying shopping experience. If you are not completely satisfied with your purchase, this policy outlines your options for returns, exchanges, and refunds.

Eligibility for Returns

To be eligible for a return, your item must meet all of the following conditions:

• Returned within 30 calendar days of the delivery date.
• Unused, unworn, and in its original packaging.
• Accompanied by the original receipt or proof of purchase.

Return Process

Step 1 – Contact Us

Notify us of your intent to return a product by emailing [email protected] or calling +1 (872) 908-2018‑2018. Provide your order number, the item(s) you wish to return, and the reason for the return.

Step 2 – Prepare the Package

Securely pack the item(s) in the original packaging, include all accessories, and attach the return authorization number we provide.

Step 3 – Ship the Return

Ship the package to the following address:

8250 South Highland Avenue, Chicago, Illinois 60646, United States

You are responsible for the cost of return shipping unless the return is due to a defective or incorrect item.

Refunds

Once we receive and inspect the returned item, we will process your refund within 7 business days. Refunds will be issued to the original payment method. Shipping charges are non‑refundable unless the return is a result of our error.

Exchanges

If you received a defective or wrong item, we will gladly exchange it for the same product in the correct size or color, subject to availability. Follow the same return process and indicate that you prefer an exchange.

Non‑returnable Items

The following items are not eligible for return or exchange:

• Final‑sale or clearance merchandise.
• Personalized or custom‑made products.
• Gift cards.

User Responsibilities

When returning a product, you agree to:

• Provide accurate contact and order information.
• Package the item securely to prevent damage during transit.
• Comply with any applicable customs regulations for international shipments.

Contact Information

If you have questions about this Refund and Returns Policy, please contact us:

Email: [email protected]

Phone: +1 (872) 908-2018‑2018

Address: 8250 South Highland Avenue, Chicago, Illinois 60646, United States

Legal Disclaimer

This Refund and Returns Policy is governed by the laws of the State of Illinois, United States. rainydayco reserves the right to modify this policy at any time without prior notice. Continued use of the website after changes constitutes acceptance of the revised terms.